Shipping PolicyJanuary 21, 2024 2024-01-21 12:56
Thank you for shopping with Good2Mart. We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we process and deliver your orders.
1. Shipping Destinations
We currently ship to addresses within the United States. If your location is not listed, please contact our customer support team, and we will do our best to assist you.
2. Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional events, processing times may be slightly longer.
3. Shipping Methods
We offer various shipping methods to cater to your needs. The available options and estimated delivery times are displayed during the checkout process. Please note that delivery times are indicative and subject to change based on unforeseen circumstances such as weather conditions, customs clearance, or other logistical issues.
- Standard Shipping Time: 10-25 business days
4. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery destination. You can view the shipping costs during the checkout process before finalizing your purchase.
5. Free Shipping
We offer free standard shipping on orders over $2000 for eligible destinations. The eligibility criteria may vary, so please check the shipping options during checkout.
6. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package’s progress. Please allow some time for the tracking information to be updated.
7. Customs and Duties
For international orders, customs duties and taxes may apply, depending on your country’s regulations. These charges are not included in the total at checkout and are the responsibility of the customer.
8. Undeliverable Packages
In the event that a package is undeliverable or returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges to resend the package.
9. Lost or Stolen Packages
If your package is lost or stolen during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer support team at [email protected]
Thank you for choosing Good2Mart.